Managing the Difficult Conversation

Managing the Difficult Conversation is a six-week course designed to build on the learnings from Anatomy of Anger. With specific attention to emotional regulation and steps for non-violent conflict mediation and resolution.


Tammy has a BA in psychology, a diploma in Canadian Studies with a focus on Race, Ethnicity and Culture and she has travelled around the world t including Europe, India, Africa, China, Thailand, Turkey, Israel, and Egypt. Since then she has continued to work with youth and adults with disabilities, working for the government in Family Justice Services, facilitated restorative justice conferences with Victoria Restorative Justice before start Conflict Options, offering mediation, facilitation, coaching, and training.



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602 Gorge Rd. East
Victoria, BC V8T 2W6

P: (250) 385-1114

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